What areas of the body do your massagers target?
We offer a curated range of massagers designed for specific needs. You can find professional-grade options for your neck, shoulders, back, waist, legs, and feet. Each product is selected to provide targeted relief where you need it most.
What types of massage techniques do your products use?
Our collection features the most effective massage techniques available, including deep tissue Shiatsu kneading, soothing heat therapy, gentle vibration, and percussion (tapping). The specific technique(s) are detailed on each product page to help you find the perfect match.
Are ShouldEase massagers portable and cordless?
Yes! We prioritize portability and convenience. Most of our massagers are lightweight, rechargeable, and cordless, allowing you to enjoy relief at home, in the office, or on the go.
How do I clean my massager?
Please refer to the specific manual included with your product. Generally, we recommend using a soft, dry cloth to wipe the surface. Avoid using any harsh chemicals or submerging the device in water.
Where do you ship from?
To ensure fast delivery and reduce our carbon footprint, we work with a network of trusted fulfillment partners. Your order will typically ship from a warehouse closest to your location, which may be in the US, Europe, or Asia.
How long will shipping take?
We stand behind our products. We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, you can return it for a refund. Additionally, all our products come with a standard1-year manufacturer's warranty covering any defects. Please see our full Return Policy page for details.
Do you offer customer support?
Absolutely. Our customer support team is here to help you after your purchase. If you have any questions about using your product, troubleshooting, or your warranty, please don't hesitate to contact us directly. We're your point of contact for a seamless experience.
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